Privacy Policy

Pro Deal Support LLC ("Pro Deal Support," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our consulting services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

We may collect information about you in a variety of ways. The information we may collect includes:

Personally Identifiable Information: Name, email address, phone number, job title, company name, and other contact details you voluntarily provide when filling out a consultation request form, contacting us by email, or engaging our services.

Derivative Data: Information our servers automatically collect when you access our website, such as IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the website.

Engagement Data: Information related to consulting engagements, including deal flow data, organizational structures, pricing models, and other business information shared by clients during the course of a project — collected only under a separate confidentiality agreement.

We use the information we collect in the following ways:

— To respond to your inquiry and facilitate consultation bookings. — To deliver and manage our consulting services as outlined in a Statement of Work or Master Services Agreement. — To send administrative communications such as engagement updates, invoices, or changes to our policies. — To analyze website usage trends and improve our web presence and user experience. — To comply with applicable legal obligations and enforce our agreements. — To protect the rights, property, and safety of Pro Deal Support, our clients, and others.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or delivering our services (e.g., email platforms, scheduling tools, cloud storage), bound by confidentiality obligations.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent: We may share your information for any other purpose with your prior written consent.

Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly. We do not use cookies to collect personally identifiable information beyond what you voluntarily provide.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact and inquiry data is generally retained for up to 24 months from last interaction. Engagement data is retained for the duration of the project plus a period of up to 5 years for compliance and dispute resolution purposes. You may request deletion of your personal data at any time, subject to applicable legal obligations.

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encrypted communications (TLS), access controls, and confidential handling procedures for client data. However, no transmission over the internet or electronic storage method is 100% secure. We cannot guarantee the absolute security of your information and encourage you to take steps to protect your own data.

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

— Right to Access: Request a copy of the personal information we hold about you. — Right to Correction: Request that we correct inaccurate or incomplete information. — Right to Deletion: Request that we delete your personal information, subject to certain exceptions. — Right to Restrict Processing: Request that we limit how we use your data in certain circumstances. — Right to Data Portability: Request that we provide your data in a structured, machine-readable format. — Right to Object: Object to our processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at privacy@prodealsupport.com. We will respond to all verified requests within 30 days.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have inadvertently received personal information from a person under the age of 18, we will delete such information from our records as soon as reasonably practicable.

Pro Deal Support is based in the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our Services, you consent to the transfer of your information to the United States, which may have different data protection rules than your country of residence.

Our website may contain links to third-party websites, including tools, platforms, and resources we reference or recommend. This Privacy Policy does not apply to those external sites, and we are not responsible for the content, privacy practices, or policies of any third-party website. We encourage you to review the privacy policies of any website you visit via links from our site.

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by updating the "Last modified" date at the top of this page. Your continued use of our website or services following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pro Deal Support LLC Email: privacy@prodealsupport.com

We are committed to resolving any complaints about our collection or use of your personal information and will respond within two (2) business days.